Harrow Council insists it is “business as usual” a year after taking the borough’s library services back in-house as Carillion collapsed.
It assumed responsibility for Harrow’s libraries in January 2018 following the collapse of the private sector contractor.
Prior to the multinational’s liquidation, the council had intended to renew its contract for another five years.
But it decided to bring things in-house to ensure “the most efficient and high-quality library services in the future”.
At the time, Cllr Sue Anderson, responsible for community engagement at Harrow Council, said: “We’re taking the libraries in-house because that is the best way for us to take care of staff and keep services running normally.
“I’m proud of the commitment our staff have shown in difficult circumstances and I’m pleased to show our council’s unwavering commitment to them and the library service.”
A spokesperson for the council confirmed that things have been running smoothly since the transfer and said it is “business as usual”.
This has included the refurbishment of Kenton Library, which is now “fit for the 21st century” with improved study spaces, USB charging points and a new public toilet.
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