The NHS has reminded people that it adopts a ‘zero tolerance’ approach when it comes to abuse towards its staff.

North-west London Collaboration of Clinical Commissioning Groups announced earlier this month that it launched a campaign to tackle any forms of violence, abuse or harassment against NHS workers.

It stressed this is particularly important at a time when services are under increased pressure over the winter.

The project encourages members of the public to report abusive behaviour to ensure that staff are free to work without fear of attack.

Research showed that there were, on average, more than 200 physical assaults on NHS staff in England every day in 2016/17.

“It’s normal to have disagreements with others and share your opinion about the quality of healthcare we receive, but there is nothing normal about abuse and intimidation,” a spokesman said.

It also launched a #ZeroTolerance campaign online to protect staff from abuse on the internet.

“Threatening behaviour that targets staff members on social media such as Twitter, Facebook or Instagram is unacceptable, but unfortunately increasingly common in the digital age,” it added.

It added that launching any personal attacks – both verbal and physical – are not only inappropriate but delay any complaints process.

Those living in Harrow, Brent, or Hillingdon who wish to comment on the treatment they received should email or call 020 8966 1106.